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About MedPro

Founded in 1985 by doctors, MedPro is a premiere answering service for the medical industry. MedPro understands that every medical practice is unique and takes the time to learn how you need your calls handled.

We understand the importance of HIPAA Compliance for your answering service.  MedPro is HIPAA Compliant with HIPAA Certified agents answering your calls.  We also offer secure messaging through OnPage, phone app, and our web portal.

 

Regardless of the size of your practice, MedPro can assist you with keeping your patients satisfied.  Our answering services help you reduce cost while improving patient satisfaction.

 

 

 

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What We Do

With everything else you are doing, don’t worry about answering your calls.  Missed calls are missed opportunities!  With MedPro answering your calls, you can trust that your company will be on call 24/7.  We keep your business open without keeping you in the office.

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How We Do It

We answer your calls with a personalized greeting, take your messages and send them your way.  You choose when we answer and how you get your messages.  We keep your patients happy and customer service as a priority.

Meet Our Team

Customer Care Team

Your patients are our priority, handling calls how you would.

Account Management

We learn your business and become part of your team.

IT

The systems are our focus, so that your calls are always answered.

Executive Team

We constantly look for new opportunities and services to offer our customers.

See what our customers say.

“MedPro has similar values to our practice, always putting security at the forefront of their processes.  We know that our patients are in good hands with MedPro when we can’t get to the phones.”

John Family Medicine

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.