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Urgent Care Answering

Our urgent care answering service provides your patients with quality customer service and care.  We are ready to answer 24/7 for your overflow or virtual receptionist needs.  After hours, we can escalate calls to doctors on an as needed basis to assist you with providing your patients top quality care.

Trust that MedPro is the right solution, with our fast answering rates, professionally trained agents, IVR services, and customized account options.  MedPro also offers secure messaging through our phone app and web portal, to give you HIPAA Compliant messaging on the go.

We understand your hours and busy times can fluctuate and are here to assist your urgent care.  Let us take care of your calls, while you manage the waiting room.

Why MedPro?

Agents – Our answering professionals are trained in patient care and HIPAA Certified

Technology – MedPro’s clinic answering service is HIPAA Compliant and has redundancies in place to keep your calls answered 24/7.

Experience – Founded in 1985, our staff has the knowledge and professionalism that you expect in an answering service.

See what our customers say.

“MedPro has similar values to our practice, always putting security at the forefront of their processes.  We know that our patients are in good hands with MedPro when we can’t get to the phones.”

John Family Medicine

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.