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Mental Health Answering

Our staff at MedPro understands the importance level of every medical and mental health call.  With experience in mental health and crisis lines, our operators are trained to assist your patients and escalate calls as needed.  MedPro agents will help your clients and callers feel comfortable.

Our team has the empathy and knowledge to help your patients and callers when they need it most.  We understand the nature of crisis line calls and the significance they have.

MedPro is personalized for your clients needs and completely confidential.  With HIPAA Compliance at the forefront of our business operations, know your patient’s information is secure.

Why MedPro?

Agents – Our agents are extensively trained in patient care and customer service.  All agents are HIPAA Certified and kept up to date on industry knowledge and HIPAA Compliance.

Technology – MedPro employs a 24/7 support team to keep our systems up and ready for your calls.

Experience – With over 30 years of experience and over 250 customers, MedPro understands the importance of your calls.

 

See what our customers say.

“MedPro has similar values to our practice, always putting security at the forefront of their processes.  We know that our patients are in good hands with MedPro when we can’t get to the phones.”

John Family Medicine

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.