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Hospital Call Center

MedPro has the solutions your hospital needs in an answering service.  With capabilities extending beyond just answering your provider’s calls, know that MedPro has you covered.

We are able to provide calling out to physicians, patient care, nursing home calls, and message taking.  With completely customized account options, we are your medical professional answering service.

Your account manager will learn the ins and outs of your providers and become a part of their team.  We deliver quality care for their patients and exceptional customer service that you can trust.

Our secure messaging options can send messages directly to their phones, with the option for them to reply back to our team or forward to a member of yours.  Messages can also be accessed securely through our web portal.  Our secure messaging capabilities also offer encryption both ways, keeping your hospital HIPAA secure.

Our goals are to provide messages timely, accurately and properly screen calls for all of our customers.  Let us assist your team with our answering service.

Why MedPro?

Agents – Before answering any calls, our agents are trained thoroughly in patient care and become HIPAA Certified.

Technology – MedPro is committed to the best in technology with a 24/7 support team and redundancy through backup locations in the United States.

Experience – Founded by doctors in 1985, we are built on the needs of the medical community.

See what our customers say.

“The MedPro team is always accurate, clear and compassionate.  We have relied on them for years and will continue to.”

Dr. Jones Surgeon

Frequently Asked Questions

Still have some questions? Check out our frequently asked questions page for answers.